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Privacy Policy

Last updated: December 2025

1. Introduction

PixelEvolve AB ("we," "our," or "us") operates the Shopify AI Translator application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

2. Information We Collect

Information from Shopify

When you install our app, we access the following data from your Shopify store:

  • Store information (name, domain, email)
  • Product data (titles, descriptions, tags, vendor information)
  • Collection data
  • Page content
  • Blog posts and articles

Information You Provide

  • Glossary terms and brand names you configure
  • Translation preferences and settings
  • Support communications

3. How We Use Your Information

We use the collected information to:

  • Provide AI-powered translation services
  • Protect your brand terms from translation
  • Improve our translation quality
  • Provide customer support
  • Send important service updates

4. Third-Party Services

We use the following third-party services:

  • OpenAI: For AI translation processing. Your content is sent to OpenAI's API for translation. OpenAI's privacy policy applies to this processing.
  • Shopify: As our platform provider. Shopify's privacy policy applies to data stored on their platform.

5. Data Retention

We retain your data for as long as your app is installed. Upon uninstallation, we delete your data within 30 days, except where required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, secure access controls, and regular security audits.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability

8. GDPR Compliance

For users in the European Economic Area, we comply with GDPR requirements. PixelEvolve AB acts as a data processor on behalf of merchants (data controllers).

9. Contact Us

For privacy-related inquiries, contact us at:

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.